Terms of service

These terms are the agreement between you and TODO_LEGAL_ENTITY_NAME (“Filmatic”, “we”, “us”) covering your use of the Filmatic website and app.

By creating an account or using the service you accept them. If you do not accept them, please do not use the service.

What Filmatic is

Filmatic is a film discovery service. You tell it what you like by swiping through films; it builds a model of your taste and recommends films you are likely to enjoy. It also shows you which streaming services carry a film in your country.

It is currently free to use. If we ever introduce paid features we will publish the terms for them and will not start charging you for something you already have without asking first.

Who can use it

You must be at least 16 years old. If you are under the age of majority where you live, you may use Filmatic only with the consent of a parent or guardian.

You must not use Filmatic if you are barred from doing so under any applicable law or sanctions regime.

Your account

You are responsible for your account. Specifically:

• Keep your login credentials secure and do not share them.
• Give us an email address you actually control — it is how we reach you about security and changes to the service.
• Tell us promptly if you think someone else has accessed your account.

You may close your account at any time. See deleting your account.

We may suspend or close an account that breaches these terms, that is being used unlawfully, or that is being used in a way that threatens the service or other users. Where we reasonably can we will tell you first and give you a chance to put it right. If we close your account without cause, you can export your data first.

Acceptable use

Please do not:

• Scrape, crawl, or bulk-extract data from the service, or use automated means to access it beyond a normal reader.
• Reverse-engineer, decompile, or attempt to derive our recommendation model or its underlying data.
• Resell, sublicense or redistribute the service or the film data within it.
• Interfere with the service — probe it for vulnerabilities without permission, attempt to circumvent rate limits or access controls, or overload it.
• Upload anything unlawful, defamatory, hateful, or infringing in the notes and lists you create.
• Impersonate anyone, or misrepresent your affiliation with anyone.
• Use the service to build a competing dataset or product.

If you find a security vulnerability, we would rather you told us than exploited it. Email [email protected] and we will not pursue you for good-faith research that does not damage the service or access other users’ data.

Our intellectual property, and other people’s

Ours. The Filmatic name, logo, design, interface, software and recommendation model are ours (or our licensors’), and are protected by copyright, trade mark and other laws. These terms do not give you any right to use them beyond using the service as intended.

TMDB’s. Film metadata — titles, synopses, posters, credits, artwork — is licensed from The Movie Database (TMDB) and remains theirs. We do not own it and we cannot sublicense it to you. This product uses the TMDB API but is not endorsed or certified by TMDB. Your use of that metadata through Filmatic is limited to personal, non-commercial viewing within the service.

JustWatch’s. Streaming availability data is provided by JustWatch and remains theirs, on the same basis.

No affiliation with streaming services. Filmatic is not affiliated with, endorsed by, sponsored by or connected to Netflix, Amazon, Disney, Apple, Max, or any other streaming service or studio. We show you where a film is available; we have no commercial relationship with the services we point you to, and none of them pays us for placement. Where we link to a service, the link takes you to a third-party site governed by that site’s own terms.

Your content

You keep ownership of what you create in Filmatic — your lists, notes and ratings.

To operate the service we need permission to use it, so you grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce and display your content solely in order to provide the service to you, and to generate aggregated, anonymised statistics that cannot be traced back to you. That licence ends when you delete the content or your account, apart from copies in backups that expire on the schedule in our privacy policy.

We do not claim any right to publish your content, sell it, or show it to other users. ⟦CHECK: revisit if you ever add public profiles or sharing.⟧

Recommendations are opinions, not guarantees

Filmatic’s recommendations are algorithmic suggestions. They are not professional advice, guarantees of quality, or promises that you will enjoy anything.

Streaming availability changes constantly and comes from a third party. We show it in good faith but we do not guarantee that a film is available on a given service, in your country, at the price shown, or at all. Always check with the service itself. Content ratings and age classifications come from third-party metadata and may be wrong or missing.

Availability of the service

We would like the service to be available all the time, but we do not promise it will be. We may suspend it for maintenance, and we may change, add or remove features. Where a change materially reduces what the service does, we will give you reasonable notice.

The service is provided “as is” and “as available”. To the fullest extent permitted by law we exclude all implied warranties, including of merchantability, fitness for a particular purpose and non-infringement.

Limits on our liability

Nothing in these terms limits liability that cannot be limited by law — including for death or personal injury caused by negligence, or for fraud.

Subject to that, and to the extent permitted by law:

• We are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill.
• We are not liable for anything arising from a third-party service — a streaming platform, an app store, or a metadata provider — or from your reliance on availability or metadata that turns out to be wrong.
• Our total liability to you for all claims in any 12-month period is limited to the greater of the amount you paid us in that period (currently zero, as the service is free) or €100.

If you are a consumer in the EU or UK, you have statutory rights that these terms do not affect, and nothing here excludes or limits them.

Ending the agreement

You may stop using Filmatic and delete your account at any time.

We may end this agreement by closing your account for the reasons set out under your account, or by discontinuing the service, in which case we will give you reasonable notice and a window in which to export your data.

The sections on intellectual property, liability, and governing law survive the end of the agreement.

Governing law and disputes

These terms are governed by the laws of the Republic of Cyprus, and the courts of Cyprus have exclusive jurisdiction — except that if you are a consumer resident in the EU, you may also bring proceedings in the courts of your own country, and you keep the protection of your local consumer law.

Before starting proceedings, please email [email protected]. Nearly everything is resolvable that way, and we would rather resolve it than litigate it.

Changes to these terms

We may update these terms. If a change materially affects your rights we will tell you by email or in the app at least 30 days before it takes effect, and continuing to use the service after that means you accept the new version. If you do not accept it, you can close your account.

The date at the top of this page shows when it was last changed.

Contact

TODO_LEGAL_ENTITY_NAME, TODO_REGISTERED_ADDRESS, Cyprus — company number TODO_REGISTRATION_NUMBER.

General enquiries: [email protected]. Press and partnerships: [email protected].